Most drain calls we get are the second or third time that drain has blocked.
That pattern is the useful information — it tells us the clog is a symptom
rather than the problem.
We clear the immediate blockage, then work out why it formed. Kitchen lines are
usually grease that has cooled and coated the pipe. Bathroom lines are hair
bound with soap scum. When the symptom shows up in more than one fixture, or
the lowest drain in the house backs up first, the cause is normally further
down — a restricted branch, a bellied section, or root intrusion at a joint in
an older clay or cast-iron lateral.
A camera inspection settles which of those you’re dealing with in a few
minutes, and it changes the right answer completely: periodic maintenance
cleaning, hydro jetting, a spot repair, or a lateral replacement. We’d rather
show you the footage and let you decide than sell you the largest option.
Flat-rate quote approved before any work begins. Camera inspection included when we suspect a main-line issue.
- Why does the same drain keep clogging?
- Because clearing a clog and removing what caused it are different jobs. Cable snaking punches an opening through the blockage; the grease or scale coating the pipe wall stays put and starts collecting debris again. If a drain has clogged twice, we camera it rather than clearing it a third time.
- What's the difference between snaking and hydro jetting?
- Snaking opens a channel through the blockage. Hydro jetting scours the pipe wall back to clean, which is why it lasts much longer. Jetting is the better tool on grease and scale, but only once a camera has confirmed the pipe is sound — on a cracked or fragile line it's the wrong choice.
- Should I use chemical drain cleaner first?
- We'd rather you didn't. It rarely removes the underlying buildup, it's hard on older metal drain lines, and it's still sitting in the pipe when we open the system. If you have used it, please tell us before we start — that's a safety matter.
- Multiple drains are slow at once. Is that different?
- Yes, and it matters. One slow fixture is usually a local clog. Two or more at the same time generally means the branch drain or the main sewer line is restricted, which is a different job with a different fix.